Introducing Common Components Explained in Collaborative Information Seeking and Retrieval Models

Document Type : مقالات مروری

Authors

1 Student \ Alzahra University, Tehran, Iran.

2 Professor Alzahra University, Tehran, Iran

3 Associate Professor \Alzahra University

Abstract

Introduction: The field of CIB includes two important aspects, namely CIS&R, in which various topics are considerable such as recognizing, evaluating, and understanding the behavior of users with common information needs and how to divide their tasks, communication, and performance in the face of different information sources, the method of retrieving and accessing the required information is especially important in the web environment. The purpose of this research is to identify and introduce important models in the field of collaborative information seeking and retrieval and to evaluate the factors and components in each of these models.
Methodology: This research is a review study in which a library method has been used to collect information. The research is conducted by reviewing the published articles and available internal and external sources in four stages (implementation of search strategy in databases, collection of articles and their initial review based on the presented model, final evaluation based on the evaluation model of the presentation model in other studies, and selection of studies and analysis of articles). In total, 374 articles were retrieved from the ISI and Scopus databases and all were reviewed. Finally, four studies containing collaborative information seeking and retrieval models were selected.
Findings: Four selected models in the present study indicate that awareness, division of labor, information use, knowledge sharing, collaboration and evaluation have been identified as the six key components in collaborative information seeking and retrieval behavior in most studies. The conceptual model resulting from the interactions of the identified components in other models presented in accordance with the findings of this study.
Conclusion: In addition to explaining the conceptual model of information seeking and information retrieval behavior, the results indicated other influential factors such as communication, team decision making and knowledge storage were also very important

Keywords


Aydin, A. M. (2017). Cognition to Collaboration: User-Centric Approach and Information Behaviour Theories/Models. Informing Science, 20(1), 1–17. DOI:10.28945/3615
Bates, M. (2010). Information Behavior. In Encyclopedia of Library and Information Sciences (Vol. 3, pp. 2381–2391). https://doi.org/10.1007/978-3-642-11497-7
Fernández-Luna, J. M., Huete, J. F., Pérez-Vázquez, R., & Rodríguez-Cano, J. C. (2010). CIRLab: A groupware framework for collaborative information retrieval research. Information Processing and Management. https://doi.org/10.1016/j.ipm.2009.10.009
Foley, C., Smeaton, A. F., & Jones, G. J. F. (2007). Combining Relevance Information in a Synchronous Collaborative Information Retrieval Environment. In Collaborative and social information retrieval and access : techniques for improved user modeling (pp. 140–164). https://doi.org/10.4018/978-1-60566-306-7.ch007
Foster, J. (2007). Collaborative information seeking and retrieval. Annual Review of Information Science and Technology, 40(1), 329–356. https://doi.org/10.1002/aris.1440400115
Golovchinsky, G., & Morris, M. R. (2008). Report on the 1st Collaborative Information Retrieval Workshop. D-Lib Magazine, 14(7/8), 1. https://www.researchgate.net/profile/Pernilla-Qvarfordt/publication/220478691_Collaborative_Information_Seeking/links/56f9922708ae95e8b6d401ba/Collaborative-Information-Seeking.pdf#page=46
González-Ibáñez, R. I. (2013). A study of positive and negative affective states in collaborative information seeking. Rutgers University-Graduate School-New Brunswick. https://doi.org/doi:10.7282/T30863BV
González-Ibáñez, R., & Shah, C. (2012). Investigating positive and negative affects in collaborative information seeking: A pilot study report. Proceedings of the ASIST Annual Meeting. https://doi.org/10.1002/meet.14504901378
Hansen, P., & Järvelin, K. (2005). Collaborative Information Retrieval in an information-intensive domain. Information Processing and Management, 41(5), 1101–1119. https://doi.org/10.1016/j.ipm.2004.04.016
Hansen, P., & Klas, C. (2007). Knowledge Sharing in Information Seeking and Retrieval Situations. Social Information Retrieval for Technology-Enhanced Learning, (journey 14), 67–68. http://ftp.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-307/paper09.pdf
Hertzum, M. (2008). Collaborative information seeking: The combined activity of information seeking and collaborative grounding. Information Processing and Management. https://doi.org/10.1016/j.ipm.2007.03.007
Hertzum, M. (2010). Breakdowns in collaborative information seeking: A study of the medication process. Information Processing and Management. https://doi.org/10.1016/j.ipm.2009.10.005
Hyldegard, J. (2009). Beyond the search process - Exploring group members’ information behavior in context. Information Processing and Management. https://doi.org/10.1016/j.ipm.2008.05.007
Karunakaran, A., & Reddy, M. (2012). The role of narratives in collaborative information seeking. International ACM SIGGROUP Conference on Supporting Group Work, GROUP, 273–276. Sanibel Island. https://doi.org/10.1145/2389176.2389217
Karunakaran, A., Spence, P., & Reddy, M. (2010). Towards a model of collaborative information behavior. ACM Conference on Computer Supported Cooperative Work. Savannah, GA. New York. https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.513.32&rep=rep1&type=pdf
Karunakaran, A., Reddy, M. C., & Spence, P. R. (2013a). Toward a model of collaborative information behavior in organizations. Journal of the American Society for Information Science and Technology. https://doi.org/10.1002/asi.22943
Karunakaran, A., Reddy, M. C., & Spence, P. R. (2013b). Toward a model of collaborative information behavior in organizations. Journal of the American Society for Information Science and Technology. https://doi.org/10.1002/asi.22943
Kramer, R. (2011). Collaborating: Finding Common Ground for Multiparty Problems. In Academy of Management Review (Vol. 15, pp. 545–547). https://doi.org/10.5465/amr.1990.4309133
Lee, J. (2013). A Comparative Analysis of Collaborative Information Behavior Models in Information Behavior Research. Journal of the Korean Society for Information Management. https://doi.org/10.3743/kosim.2013.30.3.183
Liu, J. (2017). Toward a unified model of human information behavior: an equilibrium perspective. Journal of Documentation, 73(4), 666–688. https://doi.org/10.1108/JD-06-2016-0080
Ndumbaro, F. (2016). Collaborative information behaviour (CIB) of undergraduates in selected universities in Tanzania. of KwaZulu-Natal, Pietermaritzburg, South Africa. http://hdl.handle.net/10413/12964
Odumuyiwa, V. (2013). Collaborative Information Seeking in the Competitive Intelligence Process. In Competitive Intelligence and Decision Problem (pp. 69–91). Wiley. https://ir.unilag.edu.ng/handle/123456789/5013
Prekop, P. (2002). A qualitative study of collaborative information seeking. Journal of Documentation, 58(5), 533–547. https://doi.org/10.1108/00220410210441000
Reddy, M. C., & Jansen, B. J. (2008). A model for understanding collaborative information behavior in context: A study of two healthcare teams. Information Processing and Management, 44(1), 256–273. https://doi.org/10.1016/j.ipm.2006.12.010
Reddy, M., Jansen, B. J., & Spence, P. R. (2010). Collaborative Information Behavior: User Engagement and Communication Sharing. New Review of Information Behaviour Research: Studies of Information Seeking in Context. https://doi.org/10.4018/978-1-61520-797-8.ch005
Saleh, N., & Large, A. (2011). Collaborative information behaviour in undergraduate group projects: A study of engineering students. Proceedings of the ASIST Annual Meeting, 48. https://doi.org/10.1002/meet.2011.14504801035
Shah, C. (2008). Toward collaborative information seeking (CIS). Proceedings of 1st International Workshop on Collaborative Information Seeking. https://arxiv.org/pdf/0908.0709.pdf
Shah, C. (2010). Collaborative Information Seeking: A Literature Review. In Advances in Librarianship (Vol. 32). https://doi.org/10.1108/S0065-2830(2010)0000032004
Shah, C. (2014). Evaluating collaborative information seeking - Synthesis, suggestions, and structure. Journal of Information Science. https://doi.org/10.1177/0165551514530651
Spink, A., & Cole, C. (2006). New Directions in Human Information Behavior. In New Directions in Human Information Behavior (Vol. 8). https://doi.org/10.1007/1-4020-3670-1
Talja, S., & Hansen, P. (2006). Information sharing. In New directions in human information behavior (pp. 113–134). Springer, Dordrecht. https://www.springer.com/gp/book/9781402036675
Widén, G., & Hansen, P. (2012). Managing collaborative information sharing: Bridging research on information culture and collaborative information behaviour. Information Research. http://informationr.net/ir/17-4/paper538.html
Wilson, T. D. (2000). Human information behavior. Informing Science, 3(2), 49–55. https://doi.org/10.1186/1472-6963-7-190
Yihan, T., & Tombros, A. (2013). An exploratory study of sensemaking in collaborative information seeking. European Conference on Information Retrieval, 26–37. Berlin, Heidelberg: Springer. https://doi.org/10.1007/978-3-642-36973-5_3
Yue, Z., & He, D. (2009). A Model for Understanding Collaborative Information Behavior in E-Discovery. TREC. Retrieved from https://trec.nist.gov/pubs/trec18/papers/pitt_sis.legal.pdf
CAPTCHA Image