Designing the Scale of Assessing the Implementation Capability of the Cooperative Digital Reference Services (CDRS

Document Type : Research Article

Authors

• mohammad akbari ¹
• hassan kiani ²
• esmat momeni ¹

¹ Allameh Tabataba'i University

² Alzahra University

10.22067/riis.v5i1.29219

Abstract

Purpose: This study is aimed at designing the scale of assessing the implementation capability of the cooperative digital reference services (CDRS).
Methodology: This is a survey research which is of descriptive type. To gather the relevant data a researcher-made questionnaire has been employed. In this study, human resource staff of libraries has been studied for their expertise. Moreover, Employees’ level of awareness of digital reference librarianship skills, software and hardware equipment, communicational infrastructure, informational resources and budget from the standpoint of the libraries’ employees. The statistical society of this study includes 8 supervisors and 26 librarians in the reference information, and publications sections of the 8 libraries of Allameh Tabatabaei University.
Findings: The findings of the study indicate that although offering such services is highly essential for the research society, and the employees of libraries enjoy fairly good expertise and skill, the number of employees for offering such services is not enough. Also, these libraries do not have the required software and hardware equipment for offering the services. Moreover, the studied libraries require improving their information resources and communication infrastructure for offering the services. Besides, this study confirms that libraries of Allameh Tabatabaei University do not afford the required budget for offering such services

Keywords

• Digital Reference Services (DRS)
• Designing a scale
• The libraries of Allameh Tabatabaei University
• University libraries

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