Identifying the Barriers to Knowledge Sharing in Public Libraries Foundation through Research synthesis and Proposing Solutions for Overcoming These Barriers

Document Type : Original Article

Authors

1 Assistant Professor/Faculty of Literature and Human Sciences. Persian Gulf University. Bushehr. Iran.

2 Graduated with PhD/ Faculty of Management. University of Tehran. Tehran. Iran.

3 PhD student in Information Science and Knowledge, University of Tehran. Tehran. Iran.

10.22067/infosci.2024.87786.1204

Abstract

Abstract

Introduction: Knowledge sharing among employees is a key component in gaining a competitive advantage for organizations in today's dynamic environment. Knowledge sharing is vital for organizations, so the aim of this article is to identify and categorize barriers to knowledge sharing, rank these barriers, and provide solutions to overcome them in an organization.

Methodology: This research utilizes a mixed-method approach, and the data collection tools include library studies, semi-structured interviews, and questionnaires. The target population of this research consists of managers, administrative staff, and heads of counties in the Iran Public Libraries Foundation. The research sample includes 170 individuals selected through cluster sampling.

Findings: The results of the comprehensive analysis led to the identification of 83 indicators in 4 main dimensions, including technological barriers, organizational barriers, cultural barriers, and individual barriers to knowledge sharing. The dimension of technological barriers includes 12 indicators, the dimension of organizational barriers includes 21 indicators, the dimension of cultural barriers includes 15 indicators, and finally, the dimension of individual barriers includes 21 indicators.

Conclusion: The findings indicate that "organizational barriers" have the most significant impact, while "cultural barriers" have the least significant impact on knowledge sharing in the country's Public Libraries Foundation. Consequently, necessary solutions have been proposed to address these barriers

Keywords

Main Subjects


Abdi, p. (2023). Identifying and prioritizing barriers to knowledge sharing in order to improve innovation in social networks (case study: Masih Deneshvari Hospital). Management and Entrepreneurship Studies, 43(9), 149-170. doi:https://www.noormags.ir/view/en/articlepage/2033398 [In Persian]
Ahmad, F., & Karim, M. (2019). Impacts of knowledge sharing: a review and directions for future research. Journal of Workplace Learning, 31(3), 207-230. doi:https://doi.org/10.1108/JWL-07-2018-0096
Akbari, A., Nooshnfard, F., & Hriri, N. (2019). Evaluation of Barriers to Knowledge Flow Factors in Academic Libraries Based on Knowledge Management Maturity Model. Library studies and information science, 11, 67-88. doi:https://doi.org/10.22055/slis.2018.24169.1422 [In Persian]
Akbarpour, M., Hamdipour, A., & Atapour, H. (2023). Analysis of Attitude, Motivations, and Barriers to Knowledge Sharing Behavior Among Postgraduate Students at Tabriz University. Academic Library and Information Research, 57(4), 89-111. doi:https://doi.org/10.22059/jlib.2024.362319.1701 [In Persian]
Andhika, A., Kartika Puspa, N., & Yatnanta Padma, D. (2024). Barriers to Knowledge Sharing: A Case Study of Construction Companies in Surabaya. KnE Social Sciences, 9(10). doi:https://doi.org/10.18502/kss.v9i10.15737
Attar, F. A., & Shaalan, K. (2016). Enablers and Barriers of Knowledge Spiral: A Case Study. Paper presented at the Proceedings of the The 11th International Knowledge Management in Organizations Conference on The changing face of Knowledge Management Impacting Society, Hagen, Germany. https://doi.org/10.1145/2925995.2926039
Awang, M., Ismail, R., Flett, P., & Curry, A. (2011). Knowledge management in Malaysian school education. Quality Assurance in Education, 19(3), 263-282. doi:https://doi.org/10.1108/09684881111158063
Barson, R., Foster, G., Struck, T., Ratchev, S., Parwar, K., Weber, F.,, & Wunram, M. (2000). To be published in: e2000 Conference Proceedings. Inter- and Intra-Organisational Barriers to Sharing Knowledge in the Extended Supply-Chain.
Bock, G.-W., Zmud, R. W., Kim, Y.-G., & Lee, J.-N. (2005). Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87-111. doi:https://psycnet.apa.org/doi/10.2307/25148669
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022). Knowledge sharing in international markets for product and process innovation: moderating role of firm's absorptive capacity. International Marketing Review, 39(3), 706-733. doi:https://doi.org/10.1108/IMR-11-2020-0261
Chua, A., & Lam, W. (2005). Why KM projects fail: a multi‐case analysis. Journal of Knowledge Management, 9(3), 6-17. doi:https://doi.org/10.1108/13673270510602737
Deng, P., & Lu, H. (2022). Transnational knowledge transfer or indigenous knowledge transfer: which channel has more benefits for China's high-tech enterprises? European Journal of Innovation Management, 25(2), 433-453. doi:https://doi.org/10.1108/EJIM-07-2020-0269
Dulipovici, A., & Robey, D. (2013). Strategic Alignment and Misalignment of Knowledge Management Systems: A Social Representation Perspective. Journal of Management Information Systems, 29(4), 103-126. doi:https://doi.org/10.2753/MIS0742-1222290404
Eskandari, F., & Valavi, P. (2017). Studying the barriers and solutions for knowledge - sharing in companies of Science and Technology Parks. Library and Information Science Studies, 9(20), 59-86. doi:https://doi.org/10.22055/slis.2017.13101.1064 [In Persian]
Farokhi, E. N., & Farokhi, H. N. (2021). Investigating Barriers to Knowledge Sharing In the Armed Forces of the Islamic Republic of Iran. Military Sciences and Techniques, 17(55), 51-77. doi:https://doi.org/10.22034/qjmst.2021.136165.1441 [In Persian]
FatemyNassab, S. A., & Mahmoudzadeh, I. (2017). The Effect of Organizational Communication on Knowledge Sharing in the Islamic Republi of c Iran Railway Company. National Defense Strategic Management Studies, 1(1), 72-109. doi:https://issk.sndu.ac.ir/article_37_c049bd46ac3043c1a4ee5e239facf4fc.pdf [In Persian]
Fong, P. S. W., & Fung Lee, H. (2009). Acquisition, reuse and sharing of knowledge in property management firms. Facilities, 27(7/8), 291-314. doi:https://doi.org/10.1108/02632770910956148
Hu, Y.-F., Hou, J.-L., & Chien, C.-F. (2019). A UNISON framework for knowledge management of university–industry collaboration and an illustration. Computers & Industrial Engineering, 129, 31-43. doi:https://doi.org/10.1016/j.cie.2018.12.072
Islam, T., Ahmed, I., Usman, A., & Ali, M. (2021). Abusive supervision and knowledge hiding: the moderating roles of future orientation and Islamic work ethics. Management Research Review, 44(12), 1565-1582. doi:https://doi.org/10.1108/MRR-06-2020-0348
Keshavarzi, A., & Akhoondzadeh, E. (2012). Identifying the Barriers to knowledge sharing: case study by Shahed University. Seasonal Publication of Public Management Perspectives, 3(2), 37-58. doi:https://jpap.sbu.ac.ir/article_94658_eda275bdf41e58036d2a74c78522499f.pdf [In Persian]
Kheiry, F., Karimi, F., & Nadi, M. A. (2021). Identify barriers to knowledge sharing among teachers. Education Development Magazine Jandi Shapur Ahvaz, 12(0), 204-215. doi:https://doi.org/10.22118/edc.2020.249425.1539 [In Persian]
Kianrad, Z., & Andayesh, S. (2022). Investigating The Feasibility Of Establishing Knowledge Management In Iran Public Libraries Foundation According To The Pattern Of Kwan Yu Wang. Journal of Knowledge Studies, 59(15), 144-158. doi:http://sanad.iau.ir/fa/Article/1040823 [In Persian]
Kianrad, Z., Fahimnia, F., Mahboob, S., & Esmaili Givi, M. (2023). Presentation the Model for Implementing Knowledge Management at the Iran Public Libraries Foundation. Library and Information Science Research, 13(1), 162-185. doi:https://doi.org/10.22067/infosci.2023.74162.1078 [In Persian]
Kozhakhmet, S., & Nazri, M. (2017). Governing knowledge sharing behaviour in post-Soviet Kazakhstan. Journal of Workplace Learning, 29(3), 150-164. doi:https://doi.org/10.1108/JWL-06-2016-0053
Krishnasamy, G., & Paramesran, R. (2019). Multiview Laplacian semisupervised feature selection by leveraging shared knowledge among multiple tasks. Signal Processing: Image Communication, 70, 68-78. doi:https://doi.org/10.1016/j.image.2018.09.008
Lin, C., Tan, B., & Chang, S. (2008). An exploratory model of knowledge flow barriers within healthcare organizations. Information & management, 45(5), 331-339. doi:https://doi.org/10.1016/j.im.2008.03.003
Llopis, O., & Foss, N. J. (2016). Understanding the climate–knowledge sharing relation: The moderating roles of intrinsic motivation and job autonomy. European Management Journal, 34(2), 135-144. doi:https://doi.org/10.1016/j.emj.2015.11.009
Mehmood, M. S., Jian, Z., Akram, U., Akram, Z., & Tanveer, Y. (2022). Entrepreneurial leadership and team creativity: the roles of team psychological safety and knowledge sharing. Personnel Review, 51(9), 2404-2425. doi:https://doi.org/10.1108/PR-07-2020-0517
Nickerson, J. A., & Zenger, T. R. (2004). A Knowledge-Based Theory of the Firm—The Problem-Solving Perspective. Organization Science, 15 (6), 617-632 doi:https://doi.org/10.1287/orsc.1040.0093
Nirmal Pal, N., Sundaresan, S., Ray, J., Bhargava, H., Glantz, E., & McHugh, M. (2004). Knowledge Quotient™(KQ): A Way to Measure the Knowledge Intensity of Your Team. The Penn State eBusiness Research Center. doi:https://scholar.google.com/scholar?cluster=705466462793498608&hl=en&oi=scholarr
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37. doi:http://dx.doi.org/10.1287/orsc.5.1.14
Paulin, D., & Suneson, K. (2011). Knowledge transfer, knowledge sharing and knowledge barriers: three blurry terms in KM. Proceedings of the 12th European Conference on Knowledge Management; Vol. 2, 752-760. doi:https://www.econbiz.de/Record/knowledge-transfer-knowledge-sharing-and-knowledge-barriers-three-blurry-terms-in-km-paulin-dan/10009716883
Rafique, M., Hameed, S., & Agha, M. H. (2018). Impact of knowledge sharing, learning adaptability and organizational commitment on absorptive capacity in pharmaceutical firms based in Pakistan. Journal of Knowledge Management, 22(1), 44-56. doi:https://doi.org/10.1108/JKM-04-2017-0132
Riege, A. (2005). Three‐dozen knowledge‐sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18-35. doi:https://doi.org/10.1108/13673270510602746
Safaie, N., thaleghani, f., & Kiamanesh, A. (2017). Identifying and Ranking Key Factors of Success in Knowledge Management in Knowledge-Based Companies (Case Study: Science and Technology Park in Tehran University). Roshd -e- Fanavari, 50(13), 21-28. doi:https://doi.org/10.7508/jstpi.2017.02.003 [In Persian]
Salkhorde, M., Rahimi, S., & Zare, A. (2019). A Survey of Barriers of Knowledge Sharing and Offreing Guidelines to Improve KS among Kermanshah Public librarians. Library studies and information science, 11, 27-44. doi:https://doi.org/10.22055/slis.2017.21553.1326
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2018). The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity. Technological Forecasting and Social Change, 136, 347-354. doi:https://doi.org/10.1016/j.techfore.2017.02.034
solgi, m., & ghasemi, y. (2019). Identification of the Constraints and Obstacles to the Creation and Sharing of Knowledge. Scientific Journal of Organizational Knowledge Management, 2(1), 103-129. doi:https://dorl.net/dor/20.1001.1.26454262.1398.2.1.4.7
Van Dong, P., Hawryszkiewycz, I., & Binsawad, M. H. (2016). Classifying knowledge-sharing barriers by organisational structure in order to find ways to remove these barriers. Paper presented at the 2016 Eighth International Conference on Knowledge and Systems Engineering (KSE). https://doi.org/10.1109/KSE.2016.7758032
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115-131. doi:https://doi.org/10.1016/j.hrmr.2009.10.001
Yeboah, A. (2023). Knowledge sharing in organization: A systematic review. Cogent Business & Management, 10(1), 2195027. doi:https://doi.org/10.1080/23311975.2023.2195027
CAPTCHA Image